Effective Date: 15 October 2026
Jamia Tul Hassan is an Islamic educational and welfare organisation committed to providing religious education and supporting orphans, underprivileged children, and students in need.
This Refund Policy explains the circumstances in which donations and other payments made through our website, https://jamiatulhassan.org/, may be considered for a refund.
By making a donation or payment through our website, you acknowledge that you have read and understood this policy.
All donations made to Jamia Tul Hassan are voluntary contributions intended to support Islamic education, student welfare, food, accommodation, clothing, madrassa uniforms, and other charitable activities.
Once a donation has been successfully processed, it is generally considered final and non-refundable.
However, we recognise that payment errors and exceptional circumstances may occur. Refund requests will therefore be reviewed fairly and individually.
You may contact us to request a refund in the following circumstances:
Duplicate payments: The same donation was accidentally processed more than once.
Incorrect donation amount: An unintended amount was charged because of a genuine payment or technical error.
Unauthorised transactions: You believe a payment was made without your authorisation.
Technical errors: A transaction was charged successfully despite an error or failure during the donation process.
Other exceptional circumstances: A refund may be considered where appropriate and consistent with applicable law.
Submitting a refund request does not guarantee approval.
Refunds will not normally be provided simply because a donor changes their mind after making a voluntary donation or because the organisation has already allocated or used the funds for their intended charitable purpose.
Where a donation was made for a specific campaign or project, Jamia Tul Hassan will endeavour to use the funds for that purpose. If the intended purpose cannot reasonably be fulfilled, the organisation may contact the donor regarding an appropriate alternative, subject to applicable requirements.
To request a refund, please contact Jamia Tul Hassan using the contact details provided at the end of this policy.
Please include:
Your full name.
Your contact email address and telephone number.
The date of the transaction.
The donation amount and currency.
The transaction reference or payment receipt, if available.
A clear explanation of the reason for your request.
For your security, please do not send your full debit or credit card number, PIN, password, or banking credentials.
We will review your request and may contact you for additional information to verify the transaction.
If a refund is approved, it will normally be returned through the original payment method where the payment provider permits this.
Processing times may vary depending on the payment provider, issuing bank, and payment method. Any applicable processing time or fee will be communicated where relevant.
If your donation was processed through a bank, payment gateway, or other third-party payment service, the transaction may also be subject to that provider’s procedures and requirements.
Jamia Tul Hassan will cooperate with the relevant provider where necessary to investigate a legitimate refund request.
For refund enquiries, please contact:
Organisation: Jamia Tul Hassan
Website: https://jamiatulhassan.org/
Telephone: +92 300 2246692
Address: Plot No. K-528, Street No. 05, Gulshan-e-Ghazeyaan Society, Ahsanabad Road, near Maymar Mor, Super Highway, Karachi, Pakistan.
Email: mhabbasi.jth@gmail.com
Jamia Tul Hassan may update this Refund Policy when necessary. The latest version will be published on our website with its effective date.
This policy does not limit any rights that cannot lawfully be excluded under applicable law.
